Viability Inc.

Viability | Springfield, MA

Permanent Position


Mission To build a world in which individuals with disabilities or other disadvantages realize acceptance, inclusion, and access.   Vision Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.   History Viability’s roots as a human services organization serving individuals with disabilities extend five decades long. Viability arose from the 2017 merger between Community Enterprises and Human Resources Unlimited. Community Enterprises, originally named Incentive Community Enterprises, was established in 1973. Human Resources Unlimited, originally named Carval Enterprises, was established 3 years earlier, in 1970. The two Western MA organizations were pivotal innovators in furthering the success of the movement at that time to de-institutionalize individuals with disabilities. By creating the frameworks, tools, and opportunities for individuals with disabilities to develop their skills and talents, have meaningful choices and relationships, and work and live fully as contributing members in their communities, they broke down barriers and changed the lives of thousands of individuals.   Today Viability continues the charge as a steadfast champion for individuals with disabilities and expert partner and consultant helping employers and communities become more inclusive and accessible. From their headquarters in Springfield, MA, Viability continues to grow their impact. Currently the agency serves over 4,300 individuals with disabilities or disadvantages working from 29 sites across MA, CT, NY, OK and RI, and supporting over 850 employer partnerships in meeting their needs through Viability’s employee services. Viability is accredited by the Center for Accreditation of Rehabilitation Facilities (CARF) and by Clubhouse International, and their Day Habilitation Programs are certified and approved by the Massachusetts Department of Medical Assistance (DMA). With a staff of about 450, Viability continues to evolve their services in the areas of employment, training, and job support; community supported living, skill-building, education, and internships.


This is an opportunity for a talented Human Resources executive to help shape and grow a $35 million human services organization that is in a strong financial position and serves over 4,300 individuals in five states.  Based in Springfield, MA, Viability a mission-driven, not-for-profit organization serving people with disabilities with a wide range of support services.  The new Chief People Officer (CPO) will be part of a small senior leadership team (along with the CEO, CFO, and COO) and will assume a key role in leading the organization both strategically and operationally.  The CPO will bring their unique perspective on what an ideal "future HR department" should encompass, aiming to provide optimal support to the organization, its leadership, its employees, and ultimately those they serve.  HR leaders who thrive on navigating the path from possibilities to bringing pilots and innovations to life would be joining an agency that has historically walked that path and continues to build value from investing in changing the game.


The successful candidate will be a well-rounded HR professional with high professionalism, excellent communication skills, and leadership credibility.  Bachelor’s degree required, Master’s degree preferred.  Experience overseeing HR in a non-union, multi-location, multi-state setting is valuable.

Viability Inc.

For More Information

For additional information, please contact Sharon Kritkausky (  or Jeff Zegas ( at 781.938.1975. All contact with our office will remain confidential.

Apply Now

We welcome nominations and referrals of prospective candidates. Interested parties, please send resume and cover letter to