Industry Insights

Successful quality improvement is not easy, especially with the everyday pressures of effective care delivery coupled with increasing requirements and often less staff. This Webinar covers how Urban Health Plan (UHP), a network of federally qualified health centers, sustained improvement in asthma management, HIV testing, diabetes control, and other clinical and non-clinical topics.

Achieving benchmark quality performance is now a strategic financial imperative for organizations and their boards. Because of their backgrounds, most board members are more versed in finance than quality. How do you provide the background, competencies and support for board members to effectively interpret quality measurement and initiatives? What is the board’s role? Our speaker, Esther Emard, covers how she has led this transformation. 

Practice leaders, executives and physicians must work together to create service and clinical excellence. Our speaker, Meryl Moss, COO of Coastal Medical of Rhode Island, has helped lead Coastal from a traditional group practice, to an NCQA Level 3 recognized PCMH practice and, most recently, one of a handful of successful Primary Care Driven ACO’s in the country.

The nature of leadership in healthcare has changed dramatically in recent decades. Seeing the big picture and having an integrative, strategic vision is more important than ever. We are hired by clients to find leaders for their organizations and therefore spend every day immersed in both the theory and practice surrounding leadership. We would like to share with you a few of our observations about leadership in today’s health care environment, as well as some suggestions for developing your leadership credibility.

The nation’s upcoming and transformative “age wave” will require more far-reaching and rapid innovations in policy, workforce training and health care delivery than exist today. Our speaker is Holly Stanley MD, a career geriatrician and currently a Senior Policy Analyst at the Center for Elder Care and Advanced Illness (CECAI) of the Altarum Institute, for an introduction to the gaps in care of frail older adults and how the MediCaring Accountable Care Community initiative can provide higher quality care at a lower per capita cost.

CMS wants 40% of payments to be value based by 2017, with bundled payments as a primary tool for reaching that goal. This Webinar will cover the need to understand clinical integration, cost structures and the insurance risk inherent in such arrangements.

Research has shown that patient experiences of communication and care coordination are related to clinical outcomes. This relationship is independent of clinical performance measures.  Yet, even with the importance of these data, our ability to learn from our patients greatly lags feedback loops in other industries.  We lack understanding of how to provide meaningful feedback to front line clinical personnel and management to effect meaningful change in our organizations.

The state of Florida has established a new Medicaid Managed Long Term Care program and required that each older adult choose a managed care provider to deliver services previously provided through a state case managed program. How and how well did the state communicate this change to its 90,000 older and disabled adults? This Webinar covers the results of a study of the state’s communication with affected older adults and how nursing homes responded to these changes.

Engaging patients in their care requires more than creating a portal or social media posts. Join us for this Webinar about care collaboration and leveraging information technology to improve the provider-patient connection.  Our speaker, Dr. Danny Sands is passionate about healthcare transformation, non-visit based care, collaboration in healthcare, and participatory medicine. He is a founder and co-chair of the board of the Society for Participatory Medicine. He is also the co-author, with e-Patient Dave deBronkart, of Let Patients Help.

Accountable care organizations (ACOs) are proliferating and already include over 30 million patients. The payment structure of health care affects the ethical issues arising in the practice of medicine. ACOs are no exception. ACOs’ nascent development and flexibility in design present a time-sensitive opportunity to ensure their ethical operation, promote their success, and refine their design and implementation.