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Thousands of mobile health (mHealth) apps have been developed to support patients’ management of their health, but the effectiveness of many of the apps remains unclear. Effective use of mHealth tools requires a good fit between the app, the users’ electronic health (eHealth) literacy, the treatment approach, staff time, and reimbursement for services. Our speaker, Dr. Kathleen Thies, reviews her community health center’s experience with a diabetes self-management app.

Dr. Thies is a research and evaluation consultant with Community Health Center, Inc. (CHCI), a federally qualified health center (FQHC) in Middletown, CT.  In addition to being a nurse, Dr. Thies is a developmental psychologist, and has authored three books in that field. The keystone of her clinical and academic work is the systems thinking that is inherent in developmental psychology, and which has recently become more valued in health care.  After spending most of her career in academia as a tenured associate professor and department chair, she returned to the clinical setting to do research and quality improvement work, first in an acute care hospital and more recently in community-based settings. Recent initiatives at CHCI include the roll out of care coordination across 12 clinical sites, evaluation of a HRSA Workforce Development grant to implement team-based care and nurse practitioner postgraduate residency programs in FQHCs, an analysis of Project ECHO Chronic Pain, and evaluation of the implementation of an app designed to help CHCI patients manage their diabetes and hypertension.  In her work, she has found that technology, especially the electronic health record, has presented clinicians with many challenges regarding documentation of care, data extraction and time on task.

This Webinar is a non-commercial presentation sponsored by ZurickDavis

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Posted on Apr 11, 2018