Identifying, Managing and Resolving Conflict
Symptoms such as high turnover or medical errors can be caused by an underlying problem of conflict within your organization or department. How can you recognize conflict as a problem and what can you do about it? Join us for this Webinar with Dr. David Matz, an expert in conflict resolution. He has been a partner in The Mediation Group for 33 years and was the founder and former director of Graduate Programs in Conflict Resolution at UMass/Boston.
Professor Matz has worked extensively with conflict in health care organizations. He has helped organizations identify hidden conflicts and the impact of those conflicts on the functioning of those organizations. He has also worked with courts in the US, Israel, China, and Nigeria.
This Webinar is a non-commercial presentation sponsored by ZurickDavis
Posted on Sep 20, 2017